Granite Insurance retains its Best Practices status for the sixth consecutive year, once again becoming a part of an elite group of independent insurance agencies around the United States.
Granite Falls, NC | 8/24/2021 – Granite Insurance retains its Best Practices status for the sixth consecutive year, once again becoming a part of an elite group of independent insurance agencies around the United States. This status comes by participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) Best Practices Study group. The annual survey and Study of leading independent insurance agencies documents the business practices of the “best” agencies and urges others to adopt similar practices.
Since 1993, the Big “I” and Reagan Consulting, an Atlanta-based management consulting firm, have join forces to study the country’s leading agencies in six revenue categories. The agencies comprising the study groups are selected every third year through a comprehensive nomination and qualifying process and awarded a “Best Practices Agency” designation. The agency was nominated by either an IIABA affiliated state association or an insurance company and qualified based on its operational excellence.
The selected Best Practices agencies retain their status during the three-year cycle by submitting extensive financial and operational data for review each year. This is the third year of the current three-year Study cycle (2019-2021), where over 1,000 independent agencies throughout the U.S. were nominated to take part in the annual Study in 2019, but only 262 agencies qualified for the honor. To be chosen, the agency had to be among the 35-45 top-performing agencies in one of six revenue categories.
“We are proud to be recognized as a Best Practices agency again in 2021. Participation in this study is a vital part of our commitment to our customer experience and organizational growth. At Granite Insurance we have an amazing team that is passionate about serving others. Being identified as a Best Practices agency is a positive affirmation of this team’s devotion to others. says Chase Keller, Granite Insurance president. “Even so, there will always be room for improvement. The data that we have the ability to access as participants in this study is an important resource, that we regularly reference, as we develop as an organization. We’re honored to accept this award, but more importantly we’re excited to have the opportunity to serve the evolving insurance and risk management needs of our current and future client partners.”